Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you and One Voice Distribution LLC (“One Voice Distribution”, “we”, “us”, or “our”) and govern your access to and use of our website at https://onevoicedistro.com, the One Voice Distro web app, embedded players, radio streams, share links and QR codes, e-mails, mobile experiences, and every other product or service that links to these Terms (collectively, the “Services”).

By creating an account, uploading content, making a purchase, listening to a stream, or otherwise using the Services, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Services.

PLEASE READ SECTION 21 (“DISPUTE RESOLUTION; ARBITRATION; CLASS- ACTION WAIVER”) CAREFULLY. Except for certain types of disputes, you and One Voice Distribution agree that disputes between us will be resolved by mandatory binding arbitration, and you waive any right to participate in a class action.

Table of Contents

1. Eligibility & Acceptance
2. Accounts & Security
3. User Roles
4. User Content & License Grant
5. AI-Generated Content
6. Copyright, ISRC & UPC
7. DMCA & Takedown
8. Section 230 Safe Harbor & User-Generated Content
9. Payments, Fees & Stripe Connect
10. Refunds, Chargebacks & Disputes
11. VIP Subscriptions
12. Promotion Credits & Leaderboards
13. Radio & Synced Streams
14. Tickets, Bookings & Mix / Master
15. Merchandise
16. Ads, Promote / Boost & Email Blasts
17. Community Guidelines & Prohibited Conduct
18. Termination & Suspension
19. Disclaimers
20. Limitation of Liability
21. Indemnification
22. Dispute Resolution; Arbitration; Class-Action Waiver
23. Governing Law & Venue
24. Recent Platform Additions (AI Studio · Song Wars · PTL · Promotion bypass)
25. Changes to These Terms
26. Contact

1. Eligibility & Acceptance

You must be at least 16 years old (or the age of digital consent in your jurisdiction, whichever is higher) to use the Services. To sell content, accept bookings, run ads, or receive payouts you must be at least 18 years old and have the legal capacity to enter into binding contracts. You represent and warrant that the information you provide on registration and through the Services is true, accurate, current, and complete.

2. Accounts & Security

• You are responsible for maintaining the confidentiality of your account credentials and for every action taken under your account. We hash passwords with salted bcrypt and never see the plaintext.
• You may not transfer, sell, lease, or share your account.
• You must notify us immediately of any unauthorized use of your account at support@onevoicedistro.com.
• We may, but are not obligated to, require multi-factor authentication, e-mail verification, KYC, or device-level identity checks for high-value or high-risk activity.

3. User Roles

The Services support multiple non-exclusive roles. By choosing or being granted a role, you accept the additional rules in these Terms that apply to it.

• Listener – streams free content, can purchase paid content, donate, follow / repost / comment.
• Artist – may upload music, set prices, accept tips, run promotions, qualify for radio rotation, and request a verified badge.
• AI Artist – uploads must be flagged as AI-generated; eligible for AI-only stations and Discover AI Artists.
• Producer – may upload beats, set tier-based licenses (Lease / Premium / Exclusive), and sell stems.
• Reviewer – paid reviewer marketplace; may set price for the priority queue.
• Promoter / DJ – may post events, accept bookings, manage ticket sales.
• Advertiser – may run audio & video ads on the radio and video pages, subject to ad-content rules.
• Dual / Triple roles – holding multiple roles is allowed; AI uploads must always be flagged as such even when uploaded under your Artist identity.

4. User Content & License Grant

“User Content” means anything you upload, post, transmit, or otherwise make available through the Services, including audio, video, art, lyrics, descriptions, profile data, comments, and messages.

You retain ownership of your User Content. You grant One Voice Distribution a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, copy, cache, transcode, reformat, transmit, publicly perform, publicly display, and otherwise use your User Content solely as needed to operate, promote, secure, and improve the Services (including: streaming your tracks on the radio, generating preview clips, generating share-cards and QR codes, producing fingerprints for copyright/AI checks, displaying your tracks on leaderboards, and using your username and cover art in service-related marketing of your content).

You represent and warrant that (a) you own all rights in your User Content or have all licenses, consents and permissions necessary to grant this license, (b) your User Content does not infringe any third-party right, and (c) you have the right to receive any payments we transfer to you in connection with sales of your User Content.

5. AI-Generated Content

• If you upload content that is wholly or predominantly AI-generated, you must enable the “Upload as AI Track” toggle (or upload from an AI-Artist-only role). Failing to flag AI content is a material breach of these Terms.
• Our automated systems (currently Gemini Flash) may independently classify uploads as likely AI-generated; manual admin review may follow.
• You must hold all rights to any source material used by the AI tool that produced your upload (including model output license rights), and you must not use AI to clone the voice or likeness of a real person without their explicit, documented consent.
• We may relabel, restrict, demonetize, or remove uploads that violate this Section.

6. Copyright, ISRC & UPC

Paid tracks and music videos are automatically assigned an ISRC (format US-OVD-YY-NNNNN) and paid albums are automatically assigned a 12-digit GS1-compliant UPC. These codes are issued under our internal registrant prefix for use within the Services and for catalog/DSP pitches; they do not constitute an exclusive registration with any external rights agency. If you intend to release your work through a channel that requires GS1-purchased codes (e.g., physical pressing, certain DSP partners), you remain responsible for obtaining those externally.

You retain copyright in your work. You may not upload content for which you lack the necessary rights, and you must respect the copyrights, trademarks, publicity rights, and privacy rights of others.

7. DMCA & Takedown

We respect intellectual-property rights and respond to valid notices under the Digital Millennium Copyright Act (17 U.S.C. § 512). To submit a takedown notice or counter-notice, e-mail support@onevoicedistro.com with the elements required by §512(c)(3) (identification of the copyrighted work, the allegedly infringing material, your contact information, a good-faith statement, and your physical or electronic signature). We will remove or disable content in response to valid notices and may terminate the account of repeat infringers.

7a. Section 230 Safe Harbor & User-Generated Content

8. Payments, Fees & Stripe Connect

The Services use Stripe Connect destination charges for marketplace transactions and PayPal as an alternate payment method where available. By selling on the Services you agree to the Stripe Connected Account Agreement (which incorporates the Stripe Services Agreement) and, where applicable, PayPal’s user agreement.

How fees work on a sale:

• The customer is charged the listing price you set (plus any taxes / VAT we collect on your behalf).
• We deduct a platform fee (typically 10% + $0.25 on content sales, 20% + $0.25 on merch — actual fee shown at checkout/upload).
• We deduct a Stripe-fee reimbursement equal to Stripe's processing fee (currently 2.9% + $0.30 on US card transactions). The reimbursement is included in the application-fee amount on the destination charge so that, after Stripe deducts its processing fee from the platform balance, our platform-fee net income is preserved and you (the seller) effectively bear the Stripe processing fee via a correspondingly smaller transfer.
• The remainder is automatically transferred to your connected Stripe account (or held in your held-balance for ticket/booking/mix-master flows pending release).
• You are solely responsible for any taxes payable on your earnings, and for keeping your Stripe Connect / PayPal account in good standing. If your account becomes restricted by the processor, payouts may be paused.

Listed prices are in U.S. dollars unless explicitly noted. We may change platform-fee structures with reasonable advance notice. The fee in effect at the moment of a transaction governs that transaction.

9. Refunds, Chargebacks & Disputes

• Digital downloads & streams are final on delivery and are not refundable except where required by law or where the file is verifiably defective and the seller is unable or unwilling to redeliver.
• VIP subscriptions auto-renew; cancel any time to stop the next renewal. We do not pro-rate refunds for partial periods.
• Tickets are non-refundable except where the event is cancelled or materially rescheduled by the organizer, or as required by law.
• Bookings & Mix/Master are escrowed; refunds, partial refunds, or release of funds occur per the respective workflow’s release rules and these Terms.
• Chargebacks: initiating a chargeback for a legitimately delivered service may result in suspension of your account and recovery of the chargeback fee from your held balance.
• If you have a payment problem, contact support@onevoicedistro.com before opening a dispute with your card issuer; we will work in good faith to resolve it.

10. VIP Subscriptions

VIP plans are recurring subscriptions. By purchasing a VIP plan you authorize us (through Stripe or PayPal) to charge your stored payment method on the stated cadence (monthly, quarterly, annual, etc.) until you cancel. Cancellation stops the next renewal; access continues through the end of the already-paid period. Free-trial periods, when offered, automatically convert to paid unless cancelled before the trial ends.

11. Promotion Credits & Leaderboards

• Eligible weekly winners on the VIP and Radio leaderboards may receive a $10 promotion credit every 90 days.
• Promotion credits are non-transferable, have no cash value, are usable only on platform promotion / boost products, and expire 90 days after issue.
• We may revoke credits awarded as a result of fraud, vote / play manipulation, or other violation of these Terms.
• Leaderboard placement is based on aggregated public engagement metrics and is provided “as is”; we reserve the right to recalculate or restate leaderboards.

12. Radio & Synced Streams

• The All-Genre, AI, and Music radio stations are server-synced — every listener hears the same track at the same playback position. Pausing, scrubbing, or skipping locked stations is not supported by design; muting / volume controls are.
• The platform schedules the rotation algorithmically and enforces a “no back-to-back same artist” rule. You do not have a guaranteed slot or order and we may rebuild schedules at any time.
• VIP requests may trigger a short text-to-speech intro slate before the requested track. Your username and message in such requests will be processed by a TTS provider and the resulting audio played publicly on the station.
• One stream record per device per day per station is logged after a 60-second listen, for the purpose of leaderboards and abuse detection. Bot, script, or coordinated mass-stream activity is prohibited.
• By uploading a paid track, you consent to its inclusion in radio rotation. You may opt out from your upload settings or by contacting support.

13. Tickets, Bookings & Mix / Master

• Tickets: the event organizer is the seller of record and is solely responsible for the event itself. Funds are held until the event has occurred (or sooner per organizer release rules) and then released to the organizer net of platform fees and Stripe-fee reimbursement.
• Resale: ticket resale at or below face value is permitted on the resale marketplace; resale above face value or off-platform is prohibited and may result in voiding the ticket.
• Bookings (Promoter ↔ DJ / Talent): the agreed rate is escrowed at booking confirmation and released to the talent on event completion or pursuant to the contract you accept in-app.
• Mix / Master: the buyer's payment is escrowed and released automatically to the producer five (5) days after delivery unless the buyer files a revision request or dispute within that window.

14. Merchandise

Sellers are responsible for accurate product descriptions, photographs, inventory, sizing, fulfillment, shipping, customs declarations, and post-sale customer service. We do not stock or fulfill merchandise. Buyers should contact the seller first regarding any merch-fulfillment issue; the platform may mediate but is not the seller of record.

15. Ads, Promote / Boost & Email Blasts

• Ad creative (audio & video) is reviewed before going live and must comply with our ad-content policy: no malware, no deceptive claims, no infringing material, no targeting of minors, no prohibited categories (firearms, illegal substances, adult / sexual content, gambling without license, etc.). We may reject or remove creatives at our discretion.
• Promote / Boost products surface your content more prominently for a stated period; placement and impressions are not guaranteed and are subject to inventory.
• Email Blasts: if you send a blast through the Services, you must (a) only send to recipients who have opted in to your list, (b) honor unsubscribe requests within 10 days, (c) include valid sender identification, and (d) comply with the CAN-SPAM Act, CASL, GDPR / UK-GDPR, and any other applicable e-mail / electronic-marketing law. We reserve the right to throttle, suspend, or terminate accounts whose blasts produce excessive bounces, spam complaints, or abuse reports.

16. Community Guidelines & Prohibited Conduct

You agree not to:

• Upload, post, or transmit content that is unlawful, defamatory, hateful, harassing, sexually exploitative of minors, threatening, fraudulent, or that infringes any third-party right.
• Impersonate another person, artist, or entity, including using AI to clone a real person's voice or likeness without consent.
• Manipulate plays, votes, leaderboards, reviews, or radio counts via bots, scripts, automated agents, click-farms, or coordinated activity.
• Reverse-engineer, scrape, or attempt to bypass paywalls, encryption, watermarking, or rate limits.
• Probe, scan, or test the Services' security; circumvent authentication; or interfere with another user's enjoyment of the Services.
• Use the Services to send unsolicited bulk messages, spam, or malware.
• Use the Services to compete with us or to scrape catalog data for export to a competing service.

17. Termination & Suspension

You may delete your account at any time from your settings. We may suspend or terminate your account, remove your User Content, or restrict your access to the Services at any time, with or without notice, if we reasonably believe you have violated these Terms or applicable law, or if continuing your access would expose us, our users, or third parties to risk. Sections that by their nature should survive termination (including User Content license grants already exercised, payment obligations, disclaimers, limitation of liability, indemnity, and dispute resolution) survive.

18. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY USER CONTENT, AI-GENERATED OUTPUT, COPYRIGHT-CHECK RESULT, RADIO LEADERBOARD, OR THIRD-PARTY MATERIAL.

Pursuant to Section 7a (47 U.S.C. § 230), One Voice Distribution is not the publisher or speaker of User Content. We make no representation that any User Content is accurate, lawful, non-infringing, or suitable for any purpose. Your use of, or reliance on, any User Content is at your own risk.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER ONE VOICE DISTRIBUTION NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL NET FEES YOU PAID TO US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO PORTIONS OF THIS SECTION MAY NOT APPLY TO YOU.

20. Indemnification

You will indemnify, defend, and hold harmless One Voice Distribution, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your User Content, (b) your use of the Services, (c) your violation of these Terms or any applicable law, and (d) your infringement or misappropriation of any third-party right.

21. Dispute Resolution; Arbitration; Class-Action Waiver

Informal Resolution. Before filing a claim, you and One Voice Distribution agree to first try in good faith to resolve any dispute informally by contacting support@onevoicedistro.com. Either party may initiate arbitration if the dispute is not resolved within 30 days.

Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that cannot be resolved informally will be resolved by final and binding arbitration administered by a recognized arbitration provider (e.g., the American Arbitration Association) under its applicable consumer-arbitration rules, in the Commonwealth of Virginia, USA, except that either party may bring an individual action in small-claims court or seek injunctive or other equitable relief in court for infringement of intellectual- property rights.

Class-Action Waiver. YOU AND One Voice Distribution AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

Opt-out. You may opt out of this arbitration agreement by sending written notice to support@onevoicedistro.com within 30 days of first accepting these Terms, including your name, e-mail, and an unambiguous statement that you opt out of arbitration.

22. Governing Law & Venue

These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to its conflict-of-laws principles. Subject to Section 21, the state and federal courts located in Richmond, Virginia have exclusive jurisdiction over any dispute not subject to arbitration, and you and One Voice Distribution consent to personal jurisdiction in those courts.

24. Recent Platform Additions (March 2026)

The following Services have been added or substantially expanded since the last update. These features are governed by the same Terms above and the role-specific rules in §3. Where a feature involves a money flow it is also subject to §8 (Payments) and §9 (Refunds).

• AI Studio. Suno-style credit-based generative tools available to logged-in users:
  • A&R Scout – AI analysis of an uploaded track, returning written feedback.
  • Cover Art Generator – AI image generation from text prompts.
  • AI Songwriter – voice-to-MIDI / lyric-assist tool.
  Each tool consumes a fixed number of credits from your AI Studio balance. Free accounts receive 3 starter credits; Creator Pro members receive a monthly +10 credit allowance; additional credits may be purchased in packs ($5 / $15 / $30). Credit purchases are NON-refundable once any credit has been consumed in the same purchase batch. AI outputs are provided "AS IS"; you retain rights to the prompts you provide but must follow the AI-content disclosure rules in §5 if you upload an AI-generated track or image to public surfaces.
• Song Wars (Stripe Pay-to-Enter).Reviewer-hosted single-elimination tournaments where submitters pay an entry fee via Stripe Payment Element. Pool splits 70% winner / 20% host / 10% platform, with the platform also reserving $0.15 per paid entry. Buybacks cost 2× the original fee, instantly un-eliminate the submitter, and put their tile back on the live spinner. Round 3 is the final round — buybacks are not accepted in Round 3. Connecting a Stripe Connect account is required to enter (otherwise winnings cannot be paid out). Late entries pay a 2× fee during the host's last-chance window. Picking a matchup winner automatically eliminates the loser; there is no separate manual eliminate action.
• Paid-to-Listen (PTL). Listener earnings program — listeners are paid micro-amounts per qualified play plus bonuses for likes and comments. Payouts are processed manually each month via Cash App or PayPal — both handles must be on file in your PTL settings before any earnings request will be honored. Earnings are subject to the anti-fraud and unique-play rules described in your PTL dashboard.
• Reviewer Tip Methods. Reviewers may display a Cash App tag and / or a PayPal email next to the session page so visitors can tip them directly. Tips are not processed by One Voice Distribution; they pass directly between the visitor and the reviewer through the named third-party service. We do not collect a fee on direct tips.
• Content Visibility Window. Newly uploaded tracks / beats / videos / AI tracks from non-Creator-Pro accounts are held back from public discovery for 48 hours after upload. Active Creator Pro subscribers bypass the wait entirely. The wait is also lifted automatically for any content that the uploader (or anyone else) currently has an active, paid Promotion against — promoted content is immediately surfaced on Home, Browse, /videos, the Discovery Radar, and every other public discovery surface for the full duration of the promotion.
• Promotion-bypass clarification. By purchasing or activating a Promotion you acknowledge that the content being promoted will be made publicly visible immediately, even if the standard 48-hour visibility wait has not yet elapsed. You remain responsible for the copyright, licensing, and AI-content disclosure status of the promoted item at all times.
• OneVoice Radio (Synced Stations). The server-synchronized radio with no back-to-back same-artist scheduling and VIP TTS slates is now multi-station (Free / AI / Beats / All-Genre). Listener payouts under PTL are calculated against unique 1-per-day stream-count logs to prevent farming. Producers and artists opt in per-track.
• OneVoice Studio. In-browser DAW used to render tracks. Stems, samples, and project files are stored under your account. Sound library samples licensed for non-exclusive use inside the platform; redistributing the raw samples outside is prohibited.
• Music Review Sessions / Spotlight.Reviewer-hosted sessions where artists submit up to 5 tracks. Reviewers may spotlight tracks across all of their sessions; the spotlight is persistent across sessions. Hosts pick winners via matchup voting and confirm crowns, triggering an instant Stripe-Connect split.
• Earnings, KYC & Payouts. Sellers earning over the platform threshold may be asked to complete KYC verification. Payouts are processed via Stripe Connect for instant rails or manually via Cash App / PayPal for PTL.

25. Changes to These Terms

We may revise these Terms from time to time. When we do, we will revise the “Last Updated” date above and, where the changes are material, notify you by e-mail and/or an in-app banner before they take effect. Continued use of the Services after the effective date of a revised Terms constitutes acceptance of the revised Terms.

26. Contact

If you have any questions about these Terms, please reach us at:

• Company: One Voice Distribution LLC
• Mailing address: 1441 Woodmont Ln NW #1482, Atlanta, GA 30318, USA
• E-mail: support@onevoicedistro.com
• Web: https://onevoicedistro.com

© 2026 One Voice Distribution LLC. All rights reserved.

One Voice Distro and One Voice Distribution LLC are Capital City Entertainment, Inc. companies. Song Wars® is a registered trademark of Capital City Entertainment, Inc.